
Choosing the Right Online Will Service in Australia: Key Factors to Consider
July 25, 2025Creating a will is an essential aspect of personal financial planning, ensuring that your assets are distributed according to your wishes after your passing. In Australia, the traditional method of making a will involved seeking assistance from a solicitor, but the rise of online will services has made the process easier, faster, and more cost-effective. This article will guide you through the process of choosing the right online will service in Australia, considering various factors that make the decision important for ensuring your will is legally valid and truly reflective of your intentions.
Introduction
In the past, creating a will involved face-to-face meetings with a solicitor, legal fees, and often a lengthy process. However, online will services have revolutionized how Australians approach will writing. These services allow individuals to create legally binding wills from the comfort of their homes, eliminating the need for costly consultations with solicitors.
Online will services are becoming increasingly popular in Australia due to the ease, affordability, and convenience they provide. Whether you’re creating a simple will or dealing with a more complex estate, online services can streamline the process and allow you to ensure your wishes are legally recorded. But how do you choose the right online will service in Australia? Let’s dive into the factors you should consider when making this important decision.
What is an Online Will?
An online will is a legally binding document that allows individuals to record their wishes regarding the distribution of assets, guardianship of children, and appointment of executors after their death. Rather than meeting with a solicitor in person, online will services offer an easy-to-use platform where you can create your will digitally.
The main difference between an online will and a traditional will written with a solicitor is the convenience and cost-effectiveness of the process. Online services often provide step-by-step guidance, offering customizable templates and advice based on your situation, while traditional wills typically require legal expertise to ensure they meet the necessary requirements.
Is It Legal to Make an Online Will in Australia?
In Australia, online wills are legal provided they meet certain legal criteria outlined in the Wills Act of each state and territory. The basic requirements for a valid will in Australia include:
- Testator capacity: The person creating the will (the testator) must be of sound mind and at least 18 years old.
- Witnessing requirements: The will must be witnessed by two people who are not beneficiaries or spouses of beneficiaries, ensuring the will is legitimate and not a result of undue influence.
- Clear intention: The will must clearly state the testator’s intentions regarding the distribution of their estate.
Online will services in Australia are legally binding as long as they comply with these requirements. Most services guide you through the entire process and provide the necessary documentation to ensure that your will is witnessed correctly and signed legally.
Steps to Create an Online Will in Australia
Creating a will online in Australia is a simple process, and with the right guidance, you can complete the task in just a few steps. Below is a step-by-step guide to help you create your online will:
Step 1: Choose a Reliable Online Will Service
The first step in creating your will online is to select a reputable online will service. There are many options available in Australia, and each comes with different features and pricing. Look for a service that:
- Is regulated and legally compliant.
- Offers clear guidance through the process.
- Provides customer support in case you need assistance.
- Has positive reviews from other users.
Step 2: Create an Account and Input Necessary Personal Details
Once you’ve selected a service, you’ll need to create an account. This process typically involves entering personal details such as your name, date of birth, address, and contact information. These details will be used to ensure that your will is correctly documented and stored securely.
Step 3: Select the Assets and Beneficiaries
Next, you’ll need to decide who will inherit your assets after your passing. List all of your valuable assets, such as property, bank accounts, and personal items, and designate the individuals or organizations (your beneficiaries) who will receive them. Be as specific as possible when identifying assets to avoid confusion later on.

Step 4: Appoint an Executor
An executor is the person responsible for carrying out the instructions in your will. This individual will manage your estate, pay any debts, and ensure that your assets are distributed according to your wishes. Choose someone trustworthy, organized, and capable of handling financial matters.
Step 5: Sign and Finalize the Will, Including Witness Requirements
Once your will is drafted, you must sign it in the presence of two witnesses. These witnesses cannot be beneficiaries or spouses of beneficiaries. Some online will services offer digital witnessing, allowing you to complete this process remotely. Make sure to review your will carefully before finalizing it, as any errors or omissions could cause complications later.
Things to Consider Before Creating an Online Will
While online will services offer convenience and affordability, there are some important considerations to keep in mind:
- Complexity of Your Estate: If you have a simple estate with a few assets and beneficiaries, an online will service may be sufficient. However, if your estate includes complex assets, such as business ownership, large investments, or overseas properties, you may want to seek professional legal advice to ensure everything is accounted for.
- Guardianship of Minor Children: If you have young children, it’s crucial to designate a guardian in your will. This decision may require more careful thought, and you may want to consult with a solicitor to ensure that your wishes are properly documented.
- Legal Advice for Special Circumstances: If you have special circumstances, such as a blended family, significant debts, or specific charitable donations, consulting with a solicitor may help to ensure that your will reflects your intentions clearly and without ambiguity.
- Updates and Revisions: As life changes—such as marriage, the birth of children, or acquiring new assets—it’s essential to update your will. Online services make it easy to revise your will at any time, so you can ensure that it always reflects your current situation.
Benefits of Creating a Will Online in Australia
Online will services offer numerous advantages over traditional methods of will creation, including:
- Cost-Effectiveness: Hiring a solicitor to draft a will can be expensive, especially for straightforward estates. Online will services typically offer much lower fees, making them an affordable option for most Australians.
- Convenience and Accessibility: Online services allow you to create your will at any time, from anywhere. This means you don’t have to schedule meetings with a solicitor or take time off work to complete the process.
- Speed: Online will services streamline the process, allowing you to create your will in as little as 30 minutes, depending on the complexity of your estate.
- Updates and Flexibility: With online services, updating your will is easy and often free of charge. You can make changes as often as necessary to reflect life events such as marriage, the birth of children, or purchasing new assets.
Common Mistakes to Avoid When Making an Online Will
While online wills are easy to create, there are a few common mistakes to watch out for:
- Not Following Witnessing Requirements: To be legally binding, your will must be properly witnessed. Make sure to follow the instructions carefully.
- Being Vague or Unclear: Ambiguities in your will can lead to legal disputes. Be specific about your assets and beneficiaries.
- Overlooking Digital Assets: Don’t forget to include any digital assets, such as social media accounts or cryptocurrencies.
- Not Regularly Updating Your Will: Life events like marriage or the birth of children may require updates to your will.
How to Ensure Your Online Will is Valid in Australia
To ensure your online will is legally valid, keep the following tips in mind:
- Witnesses: Your will must be witnessed by two people who are not beneficiaries or their spouses.
- Signature: Ensure that the will is signed in front of the witnesses. Some online services offer digital witnessing, but if you’re doing it in person, your witnesses must sign at the same time.
- Legal Compliance: Choose an online service that complies with the Wills Act in your state or territory to ensure your will is valid.
Conclusion
Choosing the right online will service in Australia is an important decision, and the process can be straightforward if you consider the key factors discussed above. With the convenience, affordability, and accessibility of online services, more Australians are opting to create their wills digitally. However, it’s important to ensure that the will is legally valid and reflective of your intentions, especially if your estate is complex.
By following the steps provided, avoiding common mistakes, and ensuring that your will is legally binding, you can have peace of mind knowing that your wishes will be respected after you’re gone. Whether you’re creating a simple will or a more complex document, online will services offer a practical solution to making sure your estate is handled according to your wishes.
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